Introducing the latest version of High-Density NiceLog® providing advanced applications to improve communications – by NICE Systems, Inc., a Motorola Strategic Alliance.
NiceLog is the latest in NICE’s successful line of reliable recording solutions and enables the capture, analysis, reconstruction and distribution of critical communications.
Your dispatch center needs to get insights from numerous interactions between you and the public, and NiceLog offers an easy-to-use solution for your audio and data recording and analysis – and, importantly, NiceLog is validated for Motorola’s SmartZone® and ASTRO®25 trunked systems.
Because of the increased storage capacity, searches are condensed, replay is faster, and the time to manage media is greatly reduced. NiceLog’s comprehensive system management console provides increased security, quick audit reports, and information on system usage for preventative maintenance, providing time and cost savings as well as numerous options to protect critical data. With live monitoring or by accessing hours of instant recall, you can utilize the system for quality assurance to monitor call takers’ performance and for training to evaluate and enhance their skills.
Features and Benefits
- Simple yet powerful search, replay, and incident reconstruction through Scenario Replay
- Many compression options and large channel capacity for low cost of ownership
- Up to 192 digital/analog input channels and 480 channels for trunk-side recording
- Hot swap redundant power supply default in all systems.
- Numerous resiliency options to protect critical data
- Multiple search criteria (date, time, dispatcher extension, caller ID, ANI/ALI, radio ID, and more)
- Audio compression algorithm G723.1 with a compression rate of up to 5.3 kilobits/second.
- Modular design and open architecture allow easily expanded capacity and simple upgrades for emerging technologies.
For system enhancement, NiceLog uses Scenario Replay®, the fast, powerful, flexible, and easy-to-use search and replay tool combining simple searching along with complex scenario reconstruction capabilities. It provides convenient and fast access to voice recordings in the system without the need to specify which recorders or channels to search.
- Recreate complex scenarios, including radio transmissions replayed along-side telephone calls
- Display valuable trunked radio information, including talk groups, radio ID, and system events, to help reconstruct the complete scenario
- Multiple distribution options enable you to quickly and easily deliver calls to other groups, like DAs, attorneys, investigators, and other officials.